TOYOTA Rent a Car offers a

24-hour customer support service. 

If you have any issues with the vehicle currently in use,

please feel free to use the 24-hour multilingual online support service.



The Customer Service Center provides support in multiple languages

(English, Chinese, Korean, Thai)

so you can drive with confidence even if unexpected situations arise as below: 



✅Not sure how to deal with breakdowns/accidents

✅In the event of incorrect fueling 

✅Unclear about Japan's traffic regulations

✅Expecting a delay in returning vehicle, etc. 

 

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How to contact: 



A QR code will be provided at the pick-up shop.

In order to use this service, you must register your contact information when picking up your vehicle. 

(Please use the booking number 998 - on your voucher ) 



- We recommend installing WhatsApp in advance.

- Phone calls can be made using Wi-Fi or internet access;

  roaming is NOT required.











We hope you enjoy a safe and comfortable drive in Japan with TOYOTA Rent a Car.